FAQ

How long are shipping times?

You should receive your products within 7-25 days from the day it has been shipped.

 

What happens in the case of unsatisfactory?

If for any reason you are unhappy with your product, please let us know and we will be happy to give you a full refund.

 

How can i track my order?

Once your order has been dispatched, you will receive a tracking number where you can track your order.

 

What is the return policy?

You can contact us for a full refund, we always aim to ensure the customer is happy, so if you are unhappy with the product, feel free to get in touch with us.

 

Can i cancel my order?

Cancellations are possible, if you do not receive your order on time you can cancel your order.

 

What if i receive the wrong product?

You will not have to return the product, we will offer you a full refund.

 

Do you offer exchanges?

Unfortunately we do not offer exchanges however, if the product is not what you expected, we would be happy to send you another one.